Product ID:
Subject: Artículo defectuoso
Content: Saludos La linterna cuando se le queda la batería adentro , en pal de días prende descargada. Entendemos que la batería o cargador están defectuosos

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Subject: Warranty Inquiry
Content: Purchased the PFSN Dive Light 3500 Lumens, Underwater 150M Waterproof Diving Flashlight in October 2025. Used a few times but bought primarily for lobster season. Lobster season starts tomorrow and one I purchased is not working. Interested in seeing if there’s a warranty for this item. Love it, but wish it worked

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Subject: Bought 3 and 1 stopped working
Content: I bought 3 lights on June 6th via Amazon. The button on one of the lights stopped working. You have to hold it down for it to stay on. Id like to get it replaced.

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Subject: Profesional
Content: Necesito mi guía de envío

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Subject: Flashlight not working properly
Content: Good evening, my df35 gold flashlight isnt turning on properly, and will only turn on while im holding the button down. Is there any way to fix this?

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Subject: Sir
Content: Hello, I just received the 2 PFSN 3000 lights that I ordered from Amazon. They appear to be good flashlights but I wanted to make sure they worked before taking them diving. I fully charged the batteries and then set them in a bucket of water to make sure that they work and will last near the 4 hour duration on high that the website claims since I will be doing 2 hour dives in black water. - Light #1 - I'm still trying to determine it's durability. It flickered a few times and then turned off twice within the first 5 minutes. The light then ran for just over 2 hours and then they turned off. The battery voltage was then measured at 2.98v. Do I have a bad battery? Do you know why the light would flicker and turn off twice within the first 5 minutes? -Light #2 -The light turned off within 2 hours when ran on high. When turned back on, it turned back off within 1 minute. The voltage on the battery was then measured at 3.01V after the light turned off. Are the 4 hrs runtimes that are claimed on the website not accurate? Do I have bad batteries or are the lights not operating correctly? I bought these lights because the claim that they would run for 4 hours on high, but they don't seem to last half that duration.I'm certainly questioning my dive using these tomorrow with the runtime being so short. Amazon Order # 111-8518165-1953830

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Subject: Mr
Content: How do I know when batteries are charged as all lights are on even when no battery in the slot

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Subject: Order Payment
Content: Hi!I would like to check the payment status of order 20260705121734, I already settled the payment on PayPal on 5 Jul and 11 Jul, but the payment status keeps staying pending. I have already received the PayPal receipt from PayPal. Therefore, I want to know if there is any problem with this order. On the other hand, I have settled the payment twice. If you received the payment twice. Can you refund the extra payment to me?Thanks!

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Subject: Miss
Content: My new dive light isn't working. I charged the battery before installing.

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Subject: DF35 not turning on
Content: My dive light purchased off Amazon.com does not work or turn on or anything when I went diving and really ruined my trip. How can I get a refund or at least a replacement or something. Bought only 61 days ago can provide whatever information needed